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Solution · Device

Device Intelligence

Connectivity plus full fleet operations and lifecycle.

Biomedical engineering · Suppliers · MoH

Needs a person today17 of 2,514
GeneXpert GX-47
Kampala cluster
Calibration due
PIMA 112
Field network
Reagent out
Cobas 6800
Regional hub
Service window
Sysmex XN
Referral lab
High load
Fleet uptimelast 8 weeks
97.9%
uptime
steady since the June service round
Across the network
2,514
connected
17
need action
3
offline
Reported as one model wherever it is installed.

Critical moments

See it in motion.

The moments that matter in Device Intelligence, the way they look running on MedX.

MedX · FleetLive
Every connected instrument reports in, whatever the brand. Uptime and its trend, the machines that need a person today, and where the fleet actually is.
Needs a person today17 of 2,514
GeneXpert GX-47
Kampala cluster
Calibration due
PIMA 112
Field network
Reagent out
Cobas 6800
Regional hub
Service window
Sysmex XN
Referral lab
High load
Fleet uptimelast 8 weeks
97.9%
uptime
steady since the June service round
Across the network
2,514
connected
17
need action
3
offline
Reported as one model wherever it is installed.
In the workspaceDevicesMaintenanceAlerts
97.9%
fleet uptime
2,514
devices monitored
17
issues caught early

Capabilities

What Device Intelligence covers.

See every device before it becomes a service outage. Device Intelligence layers telemetry, uptime, maintenance, supply, and alerts on top of connectivity, so operations teams know where to intervene first across any brand or facility.

Live fleet telemetry

Uptime, throughput, error rates, and reagent levels for every connected instrument, on one map.

Maintenance before downtime

Service windows are scheduled against real usage and failure signals, not fixed calendars.

Alerts that route

Faults, low reagents, and calibration drift raise the right alert to the right team automatically.

Lifecycle and supply

Utilisation analytics drive cartridge reordering, workload balancing, and capital planning.

How it works

From source data to outcome.

01

Connect the fleet

Devices come online through MedX Automation and report status continuously.

02

Watch and predict

Telemetry feeds uptime, workload, and failure models that surface risk early.

03

Act and resupply

Maintenance, alerts, and reorders are triggered and tracked from the same view.

Bring Device Intelligence to your organisation.

We deploy on-premises or in the cloud. Our team will walk you through a live instance scoped to your organisation.